" We support organizations in Customer Experience Management through customized solutions/ research studies for internal and external customers both. "
Pink Guava Consulting Services
Cofounder – Research and Analytics , Consultant, Advisor
Ajatshatru Cooperative Group Housing Society Ltd. Sector-52, Gurugram
At Pink Guava Consulting, we drive business excellence by re-designing a winning Customer Experience (CX) Strategy, activating Customer-Centric Culture across the organization, and prioritizing key metrics of Customer Success. We focus on “Writing Customer Success Stories ” by understanding customer emotions and expectations/experience through Consumer research, Cx maturity assessments, Customer Journey Mapping, and awareness workshops on Customer Experience.
Associated with academics through teaching associations, mentorship, and research for Customer Experience, Entrepreneurship, and Sustainability particularly in Supply Chain Management.